Assignment Support Programme

Providing access to practical health information ahead of a work assignment

Expert support at the touch of a button.

Explore your digital health services in the MembersWorld app.

Relocating for a work assignment is an exciting adventure, but we know that the preparation can feel daunting. The Assignment Support Programme can support you with practical information ahead of your assignment, such as where to pick up medications or consult with a doctor.

To help provide the most relevant information to you, Teladoc Health send you a short online questionnaire, which will enable them to understand your current health situation. Once you’ve answered these questions, they will send you a personalised report by email within 48 hours, with guidance on how to manage your health in your new location.

The personalised report will cover details such as:

Medical advice, based on your destination of travel
Lifestyle suggestions
Local health system information
Detail of local healthcare centres
Prescription and pharmacy information
Any precautionary measures to consider
A reminder of additional resources available through your policy

To get started, log in to MembersWorld, either via our app or online, where you’ll find the link to register for the service. You can also contact your employer or global mobility representative directly to register for the service.

How long does it take to complete the health questionnaire?

It should take no longer than around 10 minutes to complete.

When will I receive my report?

After completion of the online questionnaire, you should receive your report within 48 hours.

How is the information provided to me?

This is an email only service – the report will be shared to the email address you provide when completing the health questionnaire.

Is the report confidential?

The information you provide to Teladoc is safe, secure and will be maintained confidentially by them. The details are not shared with Bupa Global or your employer.

Can my dependants also use this service?

If you’re relocating with your family, you’re welcome to register for your dependant child(ren) and answer questions on their behalf, however dependant children over the age of 16 must answer the questions for themselves if they choose to complete the questionnaire.

When completing the registration form, you will see a tick box that enables you to provide any dependant details.

Manage your health plan and access Blua services through our app, MembersWorld

With our MembersWorld app you can manage your health plan quickly and easily. You can also access Blua digital healthcare.

Pre-authorise treatments, with real-time decisions for your requests in some instances
Submit and track your claims with ease
Access Blua digital healthcare, including virtual appointments with a doctor
Contact us securely using our online messaging service
View your policy documents whenever and wherever you need them
Easy access to your digital membership card when you need treatment

The Assignment Support Programme is provided by a third party, Teladoc Health, and made available, at no additional cost, to our customers with a company health plan who are due to be sent on assignment. For further information on how Teladoc Health process personal data please see teladochealth.com/privacy-policy. Sukoon and Bupa Global assume no liability and accept no responsibility for information provided by this third party; or the performance of the service. Support and information provided through this service does not confirm that any related treatment or additional support is covered under your health plan. This service is not intended to be used for emergency or urgent medical treatment.